Privacy  

Bringing wooden floors back to life

Privacy Statement

Introduction

Here at The Floor Doctor we are committed to respecting and protecting visitor privacy. Our web site is designed so that you ("you", "your", "yourself") can use it without identifying yourself or revealing any personal information.

The Floor Doctor does not disclose, share or divulge information collected via the operation of its web sites to any third party except in the case of passing information to our panel of solicitors in order to assess your claim.

Once you have chosen to provide us with any information by which you can be identified, you can be assured that it will only be used to support your customer relationship with The Floor Doctor.

The The Floor Doctor maintains a privacy policy and provides this Privacy Statement for the following reasons:

• By providing this information, we can make you aware of our practices with regard to the personally identifiable information we collect ("Provision")
     
• With this information, you then have the discretion on how you use this site ("Discretion")
     
• To maintain a fair and accurate record of your information and take reasonable care of that information ("Accuracy and Care")
     
• To make available a method for remedy if for any reason you feel that the information is incorrect or misleading ("Remedy").

Provision

The Floor Doctor provides this Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every The Floor Doctor web page.

Discretion

The use of this web site is bound by the The Floor Doctor WEB SITE TERMS AND CONDITIONS OF USE. By reading this privacy statement and the terms and conditions of use, you can make an informed decision as to whether or not you should use this site. The Floor Doctor will not use or share the personally identifiable information that you provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. We will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests.

Accuracy & Care

The Floor Doctor strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information at the The Floor Doctor site where it was submitted.

Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the The Floor Doctor site. The Floor Doctor has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policy. Thus, The Floor Doctor does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.

The Floor Doctor is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Remedy

If you have reason to believe that The Floor Doctor holds information that is not correct or misleading, then please send your comments, or any questions to info@thefloordoctor.co.uk

What information is collected by The Floor Doctor

The types of personal information collected from the forms pages are name, contact and other information relevant to your potential claim.

Some The Floor Doctor web pages may use cookies. This is purely to benefit the visitor and speed the completion of web based forms, or to aid navigation.

How The Floor Doctor uses cookies.

The Floor Doctor may use cookies to aid in the completion of forms. A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help save time. The Floor Doctor uses cookie technology to assign and place an identifier unique only to you, placed on your computer

Some of the The Floor Doctor web pages may use session variables (temporary information held in variables that is available to more than one page), as part of the web navigation for that particular web site session only. Session variables are available only to your computer and the The Floor Doctor server and as soon as you close your browser application, the session is closed and the information destroyed.

The use of cookies allows The Floor Doctor to function smoothly and correctly, However, we understand that many people have concerns over the use of cookies and so we would like to assure you that cookies are only used when necessary and only when you have accepted their use.

You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contains cookies; those files are stored as part of your internet browser.

How The Floor Doctor uses your information.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact.

Who we share it with

The Floor Doctor will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with The Floor Doctor entities and/or business partners who are acting on our behalf.

Email: info@thefloordoctor.co.uk

Freephone: 0800 695 7501

Mobile: 07960 750 244

17 Bilton Road, Rugby, CV22 7AG